Effective Date: 5/6/2025

At **Bedwallah**, your satisfaction is important to us. If you’re not happy with your purchase, we offer returns and refunds under certain conditions as described below.

1. Return Eligibility

You can request a return if:

* The item is damaged or defective

* The wrong product was delivered

* The product differs significantly from the description or image

We do **not** accept returns for:

* Used or assembled items

* Custom-made furniture

* Change-of-mind or incorrect orders placed by the customer

2. Return Request Process

* Email us at

**[email protected]** within **48 hours** of delivery.

* Include your order number, photos of the product, and a brief description of the issue.

* Our team will review and respond within **2–3 business days**.

3. Return Conditions

* Items must be unused, in original packaging, and with all tags and accessories.

* Returns must be approved and initiated by our customer support team.

* We reserve the right to reject returns that do not meet these conditions.

4. Refunds

* Approved refunds will be processed within **7–10 business days** after we receive and inspect the returned item.

* Refunds are issued via the original payment method.

* Shipping and handling charges are non-refundable unless the return is due to our error.

5. Cancellations

* Orders can be cancelled within **24 hours** of placement.

* Custom orders are non-cancellable once production has started.

6. Contact Us

For return or refund requests, reach out to:

Email:

[email protected]