SOLID WOOD ESSENTIAL SHEESHAM BED

*Delivery & Installation*
Delivery:

Our support and delivery teams will be in touch with you for a hassle-free delivery.
Free delivery is only applicable for the first attempt to deliver at your shipping address. If a customer misses this delivery, an extra visiting charge will be applicable for the second attempt.
In absence of a service lift, our delivery partner shall only make a delivery to the ground floor of your apartment. Extra charges are applicable per floor on delivery to the customer’s floor (on request) in such cases.
Extra charges are applicable for the weekend or time-specific delivery.
Installation:

Depending on the delivery condition, your product may or may not require installation assistance upon delivery.
If The Assembly Status Is:
*Pre-assembled* – no installation is required. The product comes fully assembled and ready to use.
*Carpenter Assembly* – expert assistance is required, for which BedWallah will provide carpenters to carry out proper installation and assembly.
*Self Assembly/DIY* – the product requires minimal installation/assembly, which can be carried out by the customer using simple tools and assembly instructions provided. No expert assistance is required.

*Warranty*
Warranty Period: This product comes with a 12 months warranty which covers manufacturing defects, inherent termite and borer issues.
Warranty is limited to manufacturing defects only. The product will either be repaired/replaced based on the issue that occurred and examined by the executive solely BedWallah's discretion. In response to seasonal climate variations, solid wood will contract and expand throughout the life of the product and is thus not warranted for this purpose.

This Limited Warranty Does Not Apply To:

Small cuts, scratches or damage during the cleaning process
Damaged caused by the incorrect installation of a product
Cracks during the random displacement
The product kept in contact to direct sunlight and water, resulting in decaying of wood
With time solid woods are encountered by minor cracks, called checks, which are not included in faults and warranty as these checks do not hamper the life of a product.
As per the industry standards, unevenness up to 5 mm can happen because of the difference in surfaces and floor levels. In that case, there is no warranty.
There is no warranty on upholstery/ coverings/ cushion covers

*Return & Cancellation*
TIME FRAME
If you change your mind after placing an order, you can cancel the order (or part of the order) within 03 (three) days of the order confirmation, or before it is shipped, whichever is earlier.

FEE
A cancellation fee of 2.5% will be applied on the amount paid by you while processing the refund. Any cashback earned on the order prior to the cancellation will be deducted. If the same cashback has been used completely or partially to place another order, the cashback amount will be deducted from the refund amount of the canceled product

*Care & Instructions*
Do not move or push without dismantling.
Do not use a wet cloth to wipe furniture.
Do not lift the furniture by holding the top.
Do not put water on it.
Do not expose it to extreme sunlight